HR software for hotels

TramitApp is HR software for hotels that brings together each department's shifts and clocking in at each hotel. The same app also handles seasonal hiring, overtime and your staff's paperwork, so you can look after your guests. For hotels, hotel groups and holiday accommodation.

3,000+companies
150,000+users every day
10 yearsin HR and workforce management
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What does HR software for hotels solve?

The issues hotels raise most often:each department's rotating shifts depending on occupancy, clocking in at each hotel, getting ready for high season and overtime.

Each department's shifts, depending on occupancy

  • The rota for reception, housekeeping, kitchen and restaurant on one screen, by department, by role or by person.
  • You set how many people you need in each department and day, adjusted to the occupancy you expect, and the Magic Button assigns the shifts to whoever has the qualification for the role.
  • It follows the rest rules you set: 12 hours between shifts (the Spanish legal minimum), rest after a night shift and weekly rest.
  • Rotating shifts in sequences that repeat on their own, and split shifts with their break built in.
  • Staff request, give away or swap shifts from their phone, with rota planning always up to date.

Clocking in at each hotel

  • A kiosk at the staff entrance, a tablet that identifies staff by PIN, national ID number, NFC card, QR code or facial recognition, and that can clock in offline.
  • Or from the mobile app with GPS, within each hotel's radius, or via WhatsApp.
  • You see who is working at each hotel and who hasn't clocked in yet, and every clock-in is checked against its shift.
  • You download the full time and attendance record whenever the Spanish Labour Inspectorate asks for it.

High season, without starting from scratch

  • Bulk onboarding of seasonal staff from Excel: employees, contracts, sites and roles.
  • Each starter follows a process with its own tasks and documents, and the contract and health and safety information are signed from the phone.
  • When the season closes, the offboarding process handles every leaver properly.
  • The app and the kiosk in nine languages, so staff can use them in their own language.

Does every high season mean redoing the hotel's rotas and starters from scratch? Book a demo and we'll show you how TramitApp handles it.

Book a demo

Your hotel's workforce management, all connected

Overtime, bank holidays and payroll variables

  • Overtime by type (day, night and bank holiday), each with its own approval, paid or compensated through an hours bank.
  • Bank holidays worked can add days off to a time-off bank, calculated from the rota.
  • Absences and allowances generate their payroll entry: if an external provider runs your payroll, you download it in Excel for them; if you use A3 Innuva (Spanish payroll software), TramitApp imports your workforce data from it.

Holiday, absences and sick leave

  • Each person requests holiday and leave from their phone, and their manager approves it; on the department's rota they can see who else is off those days.
  • TramitApp flags overlaps, with holiday policies and a working calendar for each hotel.
  • Sick leave is reported with a photo of the sick note, and the manager reassigns or releases in bulk the shifts that clash with the sick leave.

Announcements and documents, on the phone

  • Every shift change and the status of every request reach the person's phone as a notification.
  • Announcements to the whole hotel or to one department, with read receipts.
  • Contracts, annexes and health and safety documents with bulk signature, and payslips on each person's phone.

HR software for hotels by type of property

Every property has its own bottleneck. This is how TramitApp fits the three most common:

Type of propertyWhat matters mostHow TramitApp solves it
City hotels open all year round24-hour reception, rotations and the rest periods of the collective agreement.Rotation sequences, the Magic Button with the rest rules and a kiosk at the staff entrance.
Resort and seasonal hotelsOpening and closing with the season: lots of starters and leavers in a few weeks.Bulk onboarding from Excel, onboarding and offboarding processes, and contracts signed from the phone.
Groups with several hotelsEach hotel with its own staff, and an overview of the whole group.Companies, sites and roles, with the rota and clock-ins for each hotel or for the whole group.

FAQs about HR software for hotels

What does TramitApp include as HR software for hotels?

TramitApp brings together in a single app everything a hotel workforce that changes with the seasons needs: staff rota planning by role and site, time and attendance by app, web or kiosk, starters and leavers, holiday and absence, document signing and team notifications on the phone. Reception, housekeeping and the kitchen all work on the same rota, and HR manages everything from a single dashboard.

How does TramitApp get a hotel's workforce ready for high season?

You load all your new starters in one go (employees, contracts, sites and roles) with the bulk import, and then you launch their onboarding process, with the contract and health and safety documents to sign on their phone. Next you set how many people you need per role and per day, and the planner creates the open shifts and assigns them in line with the rest rules you set: 12 hours between shifts (the Spanish legal minimum), rest after a night shift and weekly rest.

Does it work for a group with several hotels?

Yes. You organise the workforce by companies, sites and roles, and each person clocks in at their own hotel: on their phone with GPS, or on the kiosk at the staff entrance. You can view the rota and clock-ins for each hotel separately or for the whole group.

Can staff who speak other languages use it?

Yes. TramitApp is available in nine languages: Spanish, Mexican Spanish, English, French, Italian, Portuguese, German, Dutch and Catalan. The clocking-in kiosk switches language too, so whoever clocks in at the entrance does so in their own.

Can I try TramitApp's HR software for hotels before I sign up?

Yes. Book a demo and a specialist will show you TramitApp with your own case, with no commitment.

Trusted by hotels and hospitality businesses

Crowne Plaza Madrid Airport logo

TramitApp makes day-to-day operations much easier. For example, it's very easy to check who is on shift with just one click. And when it comes to getting sick leave and return-to-work notes, we're notified instantly by email.

Maria MonteroDeputy Manager, Crowne Plaza Madrid Airport
Restalia logo

TramitApp's tools are a must for our day-to-day management, and the customer-focused team behind them is what makes the difference.

Belén LlanaCorporate HR Specialist, Restalia

Book a demo and we'll show you TramitApp with your hotel's shifts and departments

Book a demo

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